Instant Help

Remote Computer Support

We connect securely to your computer via the internet to diagnose and fix issues — no waiting for a tech visit.

🖥️ Start a Remote Session

Fill in your details below and click "Chat Now" to connect with a technician. You'll download a small file that lets us securely access your computer.

By clicking "Chat Now" you agree to PC Medics of NJ's Terms and Agreements.

📋 How It Works

1

Fill out the form above with your name, email, and phone number — this is required before starting a session.

2

Click the "Chat Now" button. A small file will begin downloading to your computer.

3

Once the download finishes, click to open/run the file. It may appear at the bottom of your browser or in your Downloads folder.

4

A chat window will open and a technician will securely connect to your computer to begin helping you.

Why Choose Remote Support?

Quick

Receive help right away without waiting for a tech to come to you.

🏠

Convenient

No more lugging your heavy computer to a shop or waiting at home.

💰

Affordable

Remote services cost less than on-site visits with the same quality.

🔒

Secure

Encrypted connection — same security as online banking.

🔐 Is It Safe?

Yes! When you connect to one of our technicians, the connection is fully encrypted with the same level of security used for online banking.

  • Encrypted connection
  • You stay in full control
  • End the session any time
  • Technician can only see your screen

💡 Good to Know

  • Have your phone ready — we'll walk you through it
  • Remote warranty: 5 business days
  • If we can't fix it remotely, we'll schedule an on-site visit
  • You won't be charged extra without notification
See pricing → View rates

Need Help Now?

Call us to start a remote session

📞 (856) 914-1074